VR 2124 - WESTPOINT TERRACE GUEST SUITE RULES

Definitions:
The term Residents in the following refers to both Resident Owners and Tenants in Westpoint Terrace. Note: The Strata Council will review Guest Suite Rules (hereinafter called the Rules) on an ongoing basis. As such, the Rules are subject to change without notice. Residents and Non-Residents alike are responsible for ensuring they have a copy of the most current version of the Rules.

RATES

The rate is based on High/Low Season, and does NOT include parking (see below).

CHECK IN / CHECK OUT

  • Check in time is 3:00 p.m.
  • Check out time is 12:00 p.m.
  • Keys must be returned no later than 12 Noon at the designated drop off point.

RESERVATIONS

  • ALL reservations must be processed through the Reservation Booking Website.
  • Booking of the guest suite is conducted and paid through the strata guest suite booking website. Website: https://www.theengine.com/westpointterrace/
  • Use of the Guest Suite is reserved for:
    • Guests of Residents, in good standing.
    • Non-Resident Owners, in good standing, for their own use only.
  • Please be mindful of the arrive and departure dates, as many bookings are back to back.
  • Two weeks maximum booking is allowed at any one time, although VR2124 reserves a discretionary right to waive this in some circumstances.
  • Guest Suite privileges are not extended to those Residents with outstanding fees, fines, levies, assessments etc.
  • Guest Suite privileges are not extended to Non-Residents with outstanding fees, fines, levies, assessments etc.

CANCELLATION POLICY

1. Short Term Bookings (1-3 nights)

  • 3-days cancellation notice prior to check-in is required for short-term bookings between 1-3 nights.
  • If the booking is cancelled more than 3 days prior to check-in date, all monies paid are refundable.
  • If the booking is cancelled within the 3 days, 50% of expected rental charge is forfeited.
  • At the discretion of Council, this rule may be waived in extraordinary circumstances.

2. Longer-Term Bookings (Greater than 3 nights)

  • 7-days cancellation notice prior to check-in is required for longer-term bookings, i.e. greater than 3 nights.
  • If the booking is cancelled more than 7 days prior to check-in date, the 50% deposit is fully refundable.
  • If the booking is cancelled within the 7 days, the deposit is forfeited.
  • At the discretion of Council, this rule may be waived in extraordinary circumstances.

PAYMENT

All booking must be paid for in full on the site during the booking process.

SUITE CLEANING

The Resident (or Non-Resident Owner as applicable) is responsible for the Suite and its contents during the contracted period of occupancy. On departure, the Resident Host (or Non-Resident Owner as applicable) must ensure that the Guest Suite is cleaned to the satisfaction of the Reservations Manager.

Cleaning responsibilities include:

  • dishes cleaned
  • vacuuming
  • linens laundered
  • appliances cleaned
  • counter-tops wiped down, crumbs removed
  • garbage/recycling removed
  • bathroom washed down (toilet, sink, shower, tile-flooring)

If the Guest Suite is not left in a satisfactory condition (i.e. ready for the next guest), then the Resident (or Non-Resident Owner as applicable) will be charged back an amount equivalent to $40.00 per hour labour, for every hour or portion thereof required to clean or repair the suite, in addition to the full cost of any items or services required to replace, clean, or repair the suite.

LINENS AND TOWELS

All linens and towels are the responsibility of the Owner/resident and are not provided by Strata. These and any other items provided for the comfort of your guests should be provided and then retrieved at the time of departure. Strata is not responsible for left or lost items.

PETS AND SMOKING

Pets are not allowed in the Guest Suite. Smoking is only allowed off premises and guests need to be mindful of other residents of the building who may not be smokers.

PARKING

Reservation of the Guest Suite does NOT include the use of visitor parking for the duration of the reservation. Temporary Parking Permits for the West End may be purchased from the West End Community Centre at a reasonable cost. Subject to availability, the Strata may make available a parking stall at an additional charge of $5.00 per night.

Residents are reminded that designated Visitor Parking in the Parkade at Westpoint Terrace is for the benefit of ALL residents and is regularly inspected for abuse. Vehicles parked longer than 24 hours will be towed without notice.

RESPONSIBILITY

VR2124 accepts no liability or responsibility for loss or damage to guests or their property. The Owners (whether resident or not) are ultimately responsible for the contents and cleanliness of the Guest Suite after use.

Any damage caused to the Guest Suite or its contents arising from negligence, carelessness, or failure on the part of Resident Hosts (if different from Owner) to properly maintain the Guest Suite while under their charge, will ultimately be billed back to the Owner of the Hosting Suite, if not made good by the Resident Host. Any fines charged against the Resident Host (if not the Owner) that are not received by Strata VR 2124 within seven days of charge notice, will then be levied against the Owner of the Hosting Suite. Any failure on the part of the Resident Host and the Owner (if different) to comply with VR 2124s Guest Suite rules will result in a revocation of Guest Suite privileges for that owner indefinitely.

WIFI INFORMATION

The Guest Suite has wifi available, here is the connection information.

  • Wifi ID: TELUS1020
  • Password: fpvki84nw4